Help Centre
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Step-by-step guides for setting up TasScan, running scans, reading results and managing your account.
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Getting started
Create your account, run your first scan and learn what each plan includes.
4 articlesVerify your domain
Prove ownership with DNS, a file, a meta tag or email, and keep it valid.
8 articlesScanning
Profiles, authorization, authenticated scans, schedules and what our scans do.
8 articlesFindings and score
Triage and fix findings, and understand how your score and grade are calculated.
3 articlesMonitoring
Uptime, certificates, DNS, headers, page changes, attack surface and reputation.
4 articlesReports and alerts
Reports, notifications, Slack and other integrations, API tokens and webhooks.
4 articlesAccount and security
Two-factor authentication, passkeys, the mobile app, team roles and sign-in help.
4 articlesBilling
Subscribe, change plan, cancel, failed payments, invoices and taxes.
4 articlesSupport, policies and data
Contact support, report a vulnerability, data retention and legal documents.
4 articles
Popular
Most-read articles
- Create your account and organization
Register, confirm your email, accept the agreements and set up your organization.
- Your first scan in five steps
From adding a domain to reading your first results.
- Why we ask you to verify ownership
Nothing is scanned until you prove you control the target. Here is what the four methods are and how to choose.
- Verification guides for popular platforms
Where to paste the tag or record in WordPress, Wix, Squarespace, Shopify, Webflow, Cloudflare, GoDaddy, Namecheap, Microsoft 365, Google Workspace and cPanel.
- What the free security check does
The anonymous check on the website is limited and read-only. Exactly what it sends, its limits and how to opt your domain out.
- Run a scan
Authorize the asset, pick a profile, launch, follow progress and cancel if needed.
- Understand your security score
How the 0 to 100 score and the A to F grade are calculated.
- Triage and fix findings
Filter, assign, comment, accept a risk, mark a false positive and verify that a fix worked.
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If you cannot find an answer, tell us what you were trying to do and we will point you in the right direction.
Sign in and open Help → Support → New ticket. Tickets are linked to your organization and every reply stays in one place.
Open a ticketSales, plans, enterprise rollouts and anything else, through the contact form.
Contact usFound a vulnerability in TasScan, or think the scanner is being misused? Read how to report it.
How to report