New organizations require MFA for every member from the start. Until you set it up, organization pages ask you to enrol first.
Add an authenticator app
- Open Settings → Security (or follow the prompt during onboarding).
- Start the set-up and confirm your password.
- Scan the QR code with an authenticator app and enter the code it shows.
- Save the 10 recovery codes somewhere safe. They are your way back in if you lose your phone.
You can also approve sign-ins with a push on your phone or use a passkey.
Organization requirement
Owners and admins can turn the requirement off after enrolling themselves, or back on, under Settings → Organization. Members without MFA are blocked until they enrol while it is on.
Lost your phone?
Sign in with a recovery code, then remove the old device and add a new one. See Sign-in problems.