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Support, policies and data

Data retention and deleting your organization

How long each kind of data is kept and what happens when an organization is deleted.

How long data is kept

DataKept for
Raw scan results30 days
Scans and findings history1 year
Uptime results90 days (daily rollups 2 years)
Reports1 year (the retention is shown on the report)
Notifications180 days
Contact form messages12 months

Delete your organization

Owners can delete the organization under Settings → Organization → Danger zone. You type the organization name and your password and, if you use one, your authenticator code.

  • Scans and monitoring stop at once, every member is signed out and every owner gets an email.
  • For 30 days support can restore everything.
  • After that, the organization's assets, scans, findings, reports and files are permanently deleted, and members who belong to no other organization have their name, email and phone removed.
  • Audit records and the authorized-testing confirmations are kept, as described in the Privacy Policy.

For your rights over personal data, see the Privacy Policy and the Data Processing Addendum, or contact us.